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Yarra Promenade Guide

Parking

Parking: the valet, the two car parks and the event surcharge

Crown publishes a hotel-guest valet price and a long list of conditions. This page puts them in the order a driver needs them.

Parking options for Crown Towers guests (hotel FAQ and parking page, read 31 October 2026)
OptionWherePublished cost or rule
Valet, hotel guestsAtrium Entrance, Whiteman Street$85 at Crown Towers; maximum 24 hours, then standard rates
Multi-Level car parkCrown MelbournePaid, cashless; part of over 5,000 spaces
Basement car parkCrown MelbournePaid, cashless
Valet in “Crystal Made” packagesAtrium EntranceIncluded in those packages
Valet with a spa treatmentAtrium EntranceFour hours free with a treatment of an hour or more, excluding in-house guests

The valet

For a hotel stay, valet is the simplest choice: hand over at the Atrium Entrance on Whiteman Street, and the published $85 covers up to 24 hours. A two-night stay therefore runs past one fee period; the parking page says standard rates apply after the first 24 hours, and the hotel can confirm how a multi-night valet is charged.

The car parks

Crown Melbourne runs two paid car parks, Multi-Level and Basement, with more than 5,000 spaces between them. They are cashless: entry and exit by Crown Rewards card where applicable, or payment by credit or debit card. Crown's parking page shows a parking map and invites questions on +61 3 9292 8888.

Crown also offers 24-hour free multi-level parking to Crown Rewards members who earn 100 points or more at a Crown hotel, restaurant or other participating outlet, under conditions displayed at the car park entrances.

Event surcharges

Crown reserves the right to add a surcharge before selected AFL matches, Marvel Stadium events and other special events. A stay that starts on a match day may cost more to park than the published figure; ask before arriving.

Not using a car

Trams 58 (Stop 115) and 96, 109 and 12 (Stop 124A) stop at the complex, and SkyBus connects the airport with Southern Cross Station. For a stay in the city, many guests will not need the car after arrival. See getting here.

Room request · Crown Towers Melbourne

Ask the desk for a room at Crown Towers

Dates, guests and the room you have in mind. One reply by email with what the hotel can confirm.

The request goes to the Yarra Promenade Guide desk, not to the hotel's reservations system. The desk checks availability and the rate with Crown's reservations team or a booking partner and answers by email. No card details are asked for and nothing is booked until you accept an offer.

If a stay is confirmed from a request, the site may receive a commission from the hotel or the booking partner. Our income.

Request received. The desk will check the dates with Crown's reservations team or a booking partner and write back by email, normally within one business day. Nothing is reserved or charged until you accept an offer.

Request a room