Crown Towers questions, answered from the official pages

What time is check-in at Crown Towers Melbourne?

From 3pm. A guest who arrives before the room is ready can still register; the luggage is stored and the front desk calls or sends a text message when the room is ready.

What time is check-out, and is late check-out possible?

Check-out is at 11am unless the package booked includes a later time. Late check-out is not available on Fridays, Saturdays and Sundays, in school holidays, during special events or when the hotels are busy. At other times it may be available for a fee; Crown gives 1800 808 878 for enquiries.

Can bags be left before or after the stay?

Yes. The Bell Service Desk stores luggage before the room is available on the day of arrival and after check-out on the day of departure.

Is the front desk open overnight?

Crown lists the hotel's hours as 24 hours, Monday to Sunday.

Which rooms are on the highest floors?

Of the categories with a published floor, the Premier Twin Room is the highest, on levels 19 to 28. Deluxe King, Deluxe Twin and the Premier Suite are on levels 5 to 18. The Studio is on level 8 or above. Crown publishes no floor for the Premier King, the Executive Suites or the Villas.

How big is the smallest room?

The Deluxe King and the Premier King are each 43 m². The twin rooms are 51 m², the Studio 54 m², the Executive Suites 71 m² and the Premier Suite 77 m².

Can three or four people share a room?

The Deluxe Twin and the Premier Twin take up to four guests in two queen beds. The Studio and the suites list a roll-away bed that may be available for an additional guest, at a charge.

Do rooms connect?

The king and twin room pages list a connecting room as available on request. It is a request, confirmed by the hotel.

When is the Crystal Club open?

Crown publishes two timetables. The Crystal Club page: 7am to 9:30pm daily, breakfast 7–10:30am Monday to Friday and 7–11am at weekends, afternoon tea 2–4pm, pre-dinner drinks 5:30–7:30pm. The hotel FAQ: 6:30am to 9:30pm, breakfast 6:30–11am on weekdays and 7am–12pm at weekends, afternoon tea 2–4pm, drinks and canapés 5–7:30pm.

Can Crystal Club access be bought separately?

The club page lists access at $160 per adult Monday to Thursday and $175 Friday to Sunday, $80 and $88 for children aged 4 to 12, and no charge for children 3 and under (as published on 31 October 2026).

Who can use the pool and gym?

Crown describes a 25-metre heated indoor pool with day beds and a split-level gymnasium available exclusively to hotel guests and Crown Spa Club Members.

Is there a minimum age at Crown Spa?

Yes. Children under 16 are not permitted at Crown Spa, including the Aqua Retreat.

Which tram stops serve Crown Towers?

Route 58 stops at Stop 115 Casino/Southbank. Routes 96, 109 and 12 stop at Stop 124A Casino/MCEC. Yarra Trams lists both as level-access stops. Routes 96 and 109 aim to run every service with a low-floor tram; route 58 is partly low-floor; route 12 is not currently served by low-floor trams.

How does the airport bus connect?

SkyBus Melbourne City Express runs between Melbourne Airport terminals T1, T2 and T4 and Southern Cross Station, with departures every 10 minutes according to SkyBus. Southern Cross is a short tram ride from the hotel on routes 96, 109 or 12.

How much is valet parking?

$85 for hotel guests at Crown Towers, as published on the hotel page on 31 October 2026. Crown's parking page says the valet fee covers a maximum of 24 hours and that valet is at the Atrium Entrance on Whiteman Street.

What is the minimum age for the casino?

Entry to the casino is restricted to people aged 18 and over. Some bars on the casino floor, such as the Atrium Bar, carry the same restriction.

Is the casino part of the hotel?

It shares the Crown Melbourne complex and street address, but it is a separate area with its own entrances (closed from 4am to noon on Christmas Day, Good Friday and ANZAC Day), its own dress standard and rules approved by the Victorian Gambling and Casino Control Commission.

Does this site take bets or offer gambling?

No. This site describes a hotel and offers no gambling of any kind. Help is available from Gambler's Help on 1800 858 858, free and confidential, 24/7.