Crown Spa: a wet floor, a long menu and strict quiet

Crown describes Crown Spa as “located within the opulent Crown Towers” and open to “both external and in-house guests”. Crown's site map draws the spa on Level 3, next to the pool and gym. The treatment menu, a PDF on Crown's website, names two product partners: La Prairie and Subtle Energies. A cosmetic clinic, Dr. Tass, is listed on the spa page as a separate service.

The Aqua Retreat

The wet area has a steam room, a Swiss shower and a vitality spa, with separate male and female areas. Swimwear is required when moving around them, with the spa's towels, robes and slippers. No alcohol or glassware is allowed in the Aqua Retreat.

A surcharge applies to spa treatments from Friday to Sunday and on public holidays, according to the menu. Hair, make-up and salon bookings do not include the Aqua Retreat.

What the menu covers

The menu is arranged as journeys of two hours or more (with names such as The Recovering Traveller and Sleep Support Therapy), Ayurvedic-style wellness treatments including Shirodhara, multi-hour packages — one is hosted in the spa's Deluxe Suite — La Prairie facials in 60- and 90-minute versions, Subtle Energies facials, body exfoliations and wraps, massages including pregnancy and hot stone, a section for men, and salon services from hair styling to spray tans. Prices are printed as “from” figures; this guide does not repeat them, since they change with the menu and the day of the week.

Rules that change the plan

1. 16Age
   No children under 16

   Including the Aqua Retreat.

2. 60 minArrive
   Come an hour early

   The spa recommends arriving 60 minutes before the treatment to use the Aqua Retreat; late arrivals get a shortened treatment.

3. 24 hChanges
   Notice to change or cancel

   24 hours for a booking; 48 hours to cancel a booking of four or more guests, or the full price is charged.

4. PhoneQuiet
   Mobile phones discouraged

   Guests are asked not to use phones inside the spa.

5. ValetParking
   Four hours' valet for day guests

   Complimentary with treatments of an hour or more, excluding in-house guests.

Booking

Appointments can be guaranteed with a credit card. The menu gives spa reservations on +61 3 9292 6182; the spa page lists crownspa@crowntowers.com.au. A spa day ending in a room upstairs is a common request at the desk: put the treatment time in the notes and the desk asks for check-in to suit.